Privacy policy

This is a draft written for the new site. Before it goes live, have an attorney confirm it matches how the store actually handles customer information.

Who we are

Isaac Jewelers, Kierland Commons, 15044 N. Scottsdale Rd. #130, Scottsdale, AZ 85254. Phone 480-941-9090. Email [email protected].

Information you give us

• Appointment and service requests: your name, phone number, email address, what you are interested in, your preferred day and time, and anything you write in the message.
• Newsletter: your email address.
• Online orders: your name, contact details, billing and shipping address, and what you ordered. Card payments are handled by our payment processor. We do not store full card numbers.
• Calls, emails and store visits: the details you share so we can help you, such as ring size or repair instructions.

Information collected automatically

Like most websites, ours records basic technical details such as browser type, device type, pages viewed and the date and time of your visit. We may use cookies to keep the shopping cart working and to understand how the site is used.

How we use your information

• To answer your questions and confirm appointments.
• To complete orders, custom designs, repairs and purchases of your jewelry.
• To send news and updates if you signed up for them. You can unsubscribe at any time.
• To keep the website secure and improve it.
• To meet legal, tax and insurance obligations.

Who we share it with

We do not sell your personal information. We share it only with companies that help us run the business, such as website hosting, email, payment processing and shipping providers, and only so they can do that work. We may also share information when the law requires it.

Your choices

• Unsubscribe from emails using the link in any message.
• Ask to see, correct or delete the information we hold about you by calling 480-941-9090 or writing to [email protected].
• Set your browser to block or remove cookies. Parts of the site, such as the shopping cart, may not work without them.

How long we keep it

We keep information for as long as we need it to serve you and to meet our legal, tax and warranty record-keeping duties, and then delete it.

Security

We take reasonable steps to protect your information. No website or method of storage is completely secure, so we cannot guarantee absolute security.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them.

Links to other sites

Our site links to services run by other companies, including YouTube, Instagram, Facebook, Yelp and our online personalizing tool. Their own privacy policies apply once you leave our site.

Changes to this policy

If we change this policy, we will post the new version here with a new date.

Contact

Questions about this policy: call 480-941-9090 or email [email protected].